Privacy Policy

Welcome to Gaualla Milk Dairy (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

• Personal Information: Name, email, phone number, shipping and billing address, and payment details.
• Technical Information: IP address, browser type, operating system, and usage data via cookies.
• Order Details: Products viewed, added to cart, and purchased.

2. How We Use Your Information

• To process and fulfill your orders.
• To communicate with you about purchases or promotions.
• To improve our website and customer experience.
• To comply with legal obligations.

3. Sharing Your Information

We do not sell your personal data. We may share it with:

• Payment gateways (e.g., Razorpay, Paytm)
• Shipping and logistics partners
• Hosting and IT service providers
• Authorities, if legally required

4. Cookies and Tracking

We use cookies to enhance your browsing experience, analyze traffic, and remember preferences. You can disable cookies via browser settings, but it may affect functionality.

5. Data Security

We use reasonable security practices to protect your data, but no internet method is 100% secure.

6. Your Rights

• Access or correct your data
• Withdraw marketing consent
• Request deletion (subject to law)

To exercise your rights, email us at: Gauallamilkpvtltd@gmail.com

7. Children’s Privacy

We do not knowingly collect information from individuals under 18 years of age.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices or content.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Please review it periodically. Changes are effective once posted here.