Terms & Conditions
Effective Date: 1 January 2025
Welcome to Gaualla Milk Dairy (“we,” “our,” or “us”). These Terms & Conditions govern your access to and use of our website, products, and services. By using our services, you agree to be bound by these terms.
1. Information We Collect
- Personal Information: Name, email, phone number, billing & shipping address, payment details.
- Technical Information: IP address, browser type, operating system, cookies, and usage data.
- Order Information: Products viewed, purchased, or added to cart.
2. Use of Services
- Services must be used only for lawful purposes.
- All information provided must be accurate and complete.
- Fraudulent activity may result in suspension or termination.
3. Payment & Billing
Payments are processed via secure gateways such as Razorpay or Paytm. By placing an order, you authorize us to charge your selected payment method.
4. Shipping & Delivery
Orders are delivered through trusted logistics partners. Delivery timelines may vary depending on location and availability.
5. Refunds & Cancellations
Refunds and cancellations are subject to our refund policy. Please review it carefully before making a purchase.
6. Data Security
We follow reasonable security practices to protect your data. However, no online system is completely secure.
7. Limitation of Liability
Gaualla Milk Dairy shall not be liable for any indirect, incidental, or consequential damages.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or practices.
9. Changes to Terms
We may update these terms at any time. Changes become effective immediately upon posting.
10. Contact Us
- Email: gauallamilkpvtltd@gmail.com
- Phone: +91-8378-000052
- Address: Booth No 7, Pocket C, Wave Estate, Sector 85, Mohali, 140306, India



