Terms & Conditions

Welcome to Gaualla Milk Dairy (“we,” “our,” or “us”). These Terms & Conditions govern your use of our website and services. By accessing or purchasing from us, you agree to the terms outlined below.

1. Information We Collect

• Personal Information: Name, email, phone number, shipping and billing address, and payment details.
• Technical Information: IP address, browser type, operating system, and usage data via cookies.
• Order Details: Products viewed, added to cart, and purchased.

2. Use of Services

• You agree to use our website and services only for lawful purposes.
• You must provide accurate and complete information when placing orders.
• Misuse of our website or fraudulent activities may lead to termination of services.

3. Payment & Billing

We accept payments through secure gateways (e.g., Razorpay, Paytm). By making a purchase, you agree to provide valid payment details and authorize us to charge your account for the total amount of your order.

4. Shipping & Delivery

Orders will be processed and shipped through our logistics partners. Delivery times may vary depending on your location.

5. Refunds & Cancellations

Refunds or cancellations are subject to our company’s policy. Please review our refund and cancellation policy for details.

6. Data Security

We use reasonable security practices to protect your data, but no internet method is 100% secure.

7. Limitation of Liability

Gaualla Milk Dairy is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for their practices, terms, or content.

9. Changes to These Terms

We may update these Terms & Conditions from time to time. Please review them periodically. Changes are effective once posted here.